Visitor Guidance

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General Visitor Guidance

Booking an Appointment

You can book an appointment with Cambridge Pain Therapy by calling 0791 7358 648.

When booking your appointment, you will be given a short phone call consultation to:

  1. be assessed by a therapist who will discuss your symptoms, ensuring current treatments, either K-Laser therapy or Cryotherapy are right for you.
  2. Ensure you understand the basics of the treatment and the outcomes (detailed explanations usually occur in the clinic).
  3. Chat about any course of treatments if multiple treatments are advisable.
  4. Ensure you have a clear understanding of charges.
  5. Agree on an appointment date and time that works best for you.

Before Arrival

Please follow the current COVID-19 Safety Guidance on this page and ensure bring with you the additional items you may need.

Follow any guidance given in phone consultation by therapist regarding not applying creams to your hand and arm / effected area before treatment.

Finding the Clinic

The Cambridge Pain Therapy Clinic location and direction information can be helpful in finding the entrance passageway.

Arriving at Your Appointment

When arriving at your appointment:

  • Please ensure you have your face mask on.
  • Ring the doorbell on the gate at the end of the passageway, or call/text 0791 7358 648.
  • Your therapist will come and welcome you.
  • You will be guided into the clinic.

Consultation and Treatment

A therapist will discuss with you your treatment in detail, ensuring you have a clear understanding of expectations both during and after treatment.

Questions?

If you have any questions or wish to book an appointment, please call 0791 7358 648.

COVID-19 Safety Guidance

During the current Covid-19 pandemic, our priority is to keep you, the client, as safe as possible whilst ensuring that all visits to the clinic minimise risk to our therapists and other clients. Kindly note the following:

  • If you have a persistent cough or high-temperature you should not visit us.
  • Facemasks must be worn by all clients
  • Hand sanitising must be performed on entry to the clinic and on leaving the clinic (provided by clinic)
  • Please bring your own mask with you.
  • To be sure of your comfort would you bring your own refreshments, blanket, and towel.
  • Should you be exempt or have any reason not to wear a mask then please advise our therapy clinician before arrival.
  • Cambridge Pain Therapy wants to ensure you, the client, have the best experience while your here with us so appreciate your co-operation regarding the above points. If you have any concerns, great or small, please do not hesitate to call us on 0791 7358 648 or email: hello@cambridgepaintherapy.co.uk
  • We want to keep you safe and meet all your expectations!